Return Policy Guidelines
- Any person may return any product with damage or shipping discrepancies and must contact us within four (4) business days of receipt of the products in question.
- Any person may return any unopened item within fourteen (14) days of receipt for a full refund minus shipping and handling paid.
- Any person may return any item with which they are dissatisfied within fourteen (14) days of receipt for a full refund minus shipping and handling paid.
Procedure For Returns
- All items must be returned in its original container.
- A copy of the invoice and the reason for the return must be included with the package.
- No refund or exchange with be made for subsequent returns on the same product, except for when product is damaged.
- Customer is responsible for shipping and handling expenses for all returns except for shipment received damaged.
Once the order has been processed, there is no mechanism which can cancel or exchange any item in the order. If the order has not been processed we will be happy to cancel the order and refund 100% of the monies paid for the order.
Please allow us up to seven (7) days to process any refund and please realize that some credit card companies may take up to thirty (30) days to accept refunds.
Please use the below address for authorized returns:
881 Spanish Cay Drive
Merritt Island, FL 32953